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At Doughhh Company, every order is baked fresh to order with care.

Due to the perishable nature of our products, we are unable to offer refunds or exchanges for change of mind.

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Incorrect delivery Address

 

Please ensure your delivery address is correct before placing your order.

If an incorrect or incomplete address is provided, we are unable to offer a refund or replacement.

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unclaimed or Returned Parcels

 

If your parcel is returned to us because it wasn't collected after delivery attempts by Australia Post, we are unable to offer a refund or replacement.

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Damaged or Incorrect Orders

 

If your order arrives damaged or you've received the wrong item, please contact us within 48 hours of delivery.

Please include:

• Your order number.

• A brief description of the issue.

• Clear photos of the product and packaging.

We'll review your claim and do our best to make it right.

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need help?

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If you need any help or have a question about your order, please contact us at:

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Email: doughh.co@gmail.com

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Nothing in this policy limits or excludes your rights under Australian Consumer Law.